TERMS OF SERVICE
GENERAL
The use of the website www.helen.gr from the user/visitor implies the agreement with the following terms of use who apply to the whole content of its web site. Therefore, the user/visitor must read carefully these terms before using the services of this web site and if he is not in agreement he should not use the services and its content. The user/visitor is advised to check the content of the terms of use for any changes. The continuation of the use of www.helen.gr means the unconditional acceptance of these terms.
1. GENERAL TERMS
The web site www.helen.gr is the eshop of the company AFOI IOANNIDI O.E with the title Helen, VAT EL997513105 registration number 121742305000. The company is based in 6th KM Thessaloniki-Oreokastro str. Thessaloniki, Greece. 57013. Tel. 2310685301. This eshop provides the possibility to all our clients and internet users to get information of our products as well as to make their online shopping.
2. INTELLECTUAL PROPERTY
Intellectual property and logo.
The total design of this web site, texts, graphics, the choices and arrangements, are a property of AFOI IOANNIDI O.E and hold a copyright over it.
3. PRIVACY
You can have a look at how we handle your personal data in the Personal data statement page. The use of our web site and services of www.helen.gr presuppose the unconditional agreement with the terms stated in it:
PERSONAL DATA STATEMENT
Which are the personal data that I must state for an order?
In order to make a transaction in www.helen.gr and create an order the client has to submit certain details. In order to make an order, the client has to give his full name, address of shipment, address of billing, details of billing, a telephone number, your email address.
Can my data be known to other companies?
The data that our company is handling under the article 7A, law N. 2472/1997 whose purpose is to fulfill the order and in no way shall be revealed, published, sold to any third party, unless there is a lawful procedure to reveal them under law N. 2225/1994. Your credit card details are directly inserted in the secure site of the bank and our company doesn’t hold or know any of your credit card details.
Why must I give my personal data?
www.helen.gr is using all the information you give to us during the transactions in order to: 1) deliver your order 2) confirm and identify each client 3) to introduce new or alternative products proposed in www.helen.gr 4) offers and news of our company 5) receive gifts after certain competitions etc . You have the ability to check if you wish to receive this kind of information from www.helen.gr by sending an email at [email protected]
Giving us your personal data means that you agree so that these data can be used by employees of www.helen.gr for the reasons stated above. www.helen.gr demands from each employees and web site maintenance to provide to the users/clients of this eshop the security mentioned in the present Statement of protection of personal data. In no other circumstance can www.helen.gr share with third parties your personal data without your prior consent unless this is demanded by a lawful procedure.
4. PRODUCTS-AVAILABILITY-CHARACTERISTICS
The products available for sale, their characteristics, prices and availability is all in the web site www.helen.gr and is accessible to all. The users can search for more information on each products by clicking on the corresponding picture. www.helen.gr guarantees to inform on time the clients regarding the availability or not of each product, but is not held responsible for their availability.
Everyone in www.helen.gr puts daily every effort so that we provide all information for each product. None the less we should inform you to contact us before any purchase you make , in case that a price or any other characteristic doesn’t seem right.
In the prices stated under each product a 24% VAT is included while the eshop www.helen.gr holds the right to change the prices without being a need to inform the clientele.
5. ORDERING PRODUCTS AND PROTECTION OF THE CONSUMER
The orders through www.helen.gr are contracts of sale which are deemed by the laws of N. 2251/1994 and their changes stated in 131/2003
The user has a right to make a valid order through this eshop if he is capable under the Greek Law (if he 18 and over of age). Afoi Ioannidi O.E preserves the right to ask for a return of products in orders made by persons unfit lawfully.
6. VARIOUS
Force majeur: if for reasons of force majeur ( bad weather conditions, strikes etc) it is not possible to deliver the products within the given schedule we will inform you by email in order to confirm if you wish to complete the order under these circumstances. Afoi Ioannidi O.E holds no responsibility for any situation is out of our cause and will do anything possible to deliver the best service.
In cases you have created an online order and you realize that your delivery is not complete and some product is missing we ask you to immediately contact us so we can arrange the shipment of the missing items.
Change of the present statement: www.helen.gr holds the right to change of renew the clauses and conditions of transactions. The company is responsible to update this text for any changes or add.
In case of non receipt of the delivered merchandises ( and since there has been a too long period of time) please contact helen. For your best and fastest service please keep in hand the order code which has been sent to your email address during your order.
Downlaod/Delele Private Data according to GDPR:
In our e-shop you have the ability to download or delete your private data. In case you are registered you have to login and click the icon of your account and then you can see 2 options, delete and download, that we have prepared for you. In any other case (for example if you have ordered before as guest) you can ask your private data or deletion of your private data sending email (you can find our email account at the contact page)
The use of the website www.helen.gr from the user/visitor implies the agreement with the following terms of use who apply to the whole content of its web site. Therefore, the user/visitor must read carefully these terms before using the services of this web site and if he is not in agreement he should not use the services and its content. The user/visitor is advised to check the content of the terms of use for any changes. The continuation of the use of www.helen.gr means the unconditional acceptance of these terms.
1. GENERAL TERMS
The web site www.helen.gr is the eshop of the company AFOI IOANNIDI O.E with the title Helen, VAT EL997513105 registration number 121742305000. The company is based in 6th KM Thessaloniki-Oreokastro str. Thessaloniki, Greece. 57013. Tel. 2310685301. This eshop provides the possibility to all our clients and internet users to get information of our products as well as to make their online shopping.
2. INTELLECTUAL PROPERTY
Intellectual property and logo.
The total design of this web site, texts, graphics, the choices and arrangements, are a property of AFOI IOANNIDI O.E and hold a copyright over it.
3. PRIVACY
You can have a look at how we handle your personal data in the Personal data statement page. The use of our web site and services of www.helen.gr presuppose the unconditional agreement with the terms stated in it:
PERSONAL DATA STATEMENT
Which are the personal data that I must state for an order?
In order to make a transaction in www.helen.gr and create an order the client has to submit certain details. In order to make an order, the client has to give his full name, address of shipment, address of billing, details of billing, a telephone number, your email address.
Can my data be known to other companies?
The data that our company is handling under the article 7A, law N. 2472/1997 whose purpose is to fulfill the order and in no way shall be revealed, published, sold to any third party, unless there is a lawful procedure to reveal them under law N. 2225/1994. Your credit card details are directly inserted in the secure site of the bank and our company doesn’t hold or know any of your credit card details.
Why must I give my personal data?
www.helen.gr is using all the information you give to us during the transactions in order to: 1) deliver your order 2) confirm and identify each client 3) to introduce new or alternative products proposed in www.helen.gr 4) offers and news of our company 5) receive gifts after certain competitions etc . You have the ability to check if you wish to receive this kind of information from www.helen.gr by sending an email at [email protected]
Giving us your personal data means that you agree so that these data can be used by employees of www.helen.gr for the reasons stated above. www.helen.gr demands from each employees and web site maintenance to provide to the users/clients of this eshop the security mentioned in the present Statement of protection of personal data. In no other circumstance can www.helen.gr share with third parties your personal data without your prior consent unless this is demanded by a lawful procedure.
4. PRODUCTS-AVAILABILITY-CHARACTERISTICS
The products available for sale, their characteristics, prices and availability is all in the web site www.helen.gr and is accessible to all. The users can search for more information on each products by clicking on the corresponding picture. www.helen.gr guarantees to inform on time the clients regarding the availability or not of each product, but is not held responsible for their availability.
Everyone in www.helen.gr puts daily every effort so that we provide all information for each product. None the less we should inform you to contact us before any purchase you make , in case that a price or any other characteristic doesn’t seem right.
In the prices stated under each product a 24% VAT is included while the eshop www.helen.gr holds the right to change the prices without being a need to inform the clientele.
5. ORDERING PRODUCTS AND PROTECTION OF THE CONSUMER
The orders through www.helen.gr are contracts of sale which are deemed by the laws of N. 2251/1994 and their changes stated in 131/2003
The user has a right to make a valid order through this eshop if he is capable under the Greek Law (if he 18 and over of age). Afoi Ioannidi O.E preserves the right to ask for a return of products in orders made by persons unfit lawfully.
6. VARIOUS
Force majeur: if for reasons of force majeur ( bad weather conditions, strikes etc) it is not possible to deliver the products within the given schedule we will inform you by email in order to confirm if you wish to complete the order under these circumstances. Afoi Ioannidi O.E holds no responsibility for any situation is out of our cause and will do anything possible to deliver the best service.
In cases you have created an online order and you realize that your delivery is not complete and some product is missing we ask you to immediately contact us so we can arrange the shipment of the missing items.
Change of the present statement: www.helen.gr holds the right to change of renew the clauses and conditions of transactions. The company is responsible to update this text for any changes or add.
In case of non receipt of the delivered merchandises ( and since there has been a too long period of time) please contact helen. For your best and fastest service please keep in hand the order code which has been sent to your email address during your order.
Downlaod/Delele Private Data according to GDPR:
In our e-shop you have the ability to download or delete your private data. In case you are registered you have to login and click the icon of your account and then you can see 2 options, delete and download, that we have prepared for you. In any other case (for example if you have ordered before as guest) you can ask your private data or deletion of your private data sending email (you can find our email account at the contact page)